Terms and Conditions

Changes to the Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time without prior notice. Your continued use of our website after such changes constitutes your acceptance of the amended terms. We recommend that you review these terms regularly, especially each time you visit our site.

Limitation of liability

Delecato GmbH accepts no responsibility and is not liable for any damage or viruses that may arise from accessing or using our website on your computer, telecommunications equipment, or other property. Neither Delecato GmbH nor its employees, partners, or other stakeholders are liable for any indirect, special, punitive, incidental, or consequential damages, including lost profits, data loss, or business interruption, arising out of or in connection with the use of our website or linked sites. These limitations of liability do not apply where prohibited by law.

Copyright and trademark law

All materials contained on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of Delecato GmbH. Copying, modifying, distributing, or transmitting any part of this content is prohibited without our prior written consent. All rights reserved.

Products, content and specifications

All products, content, and specifications displayed on this website are based on information provided by Delecato GmbH and are subject to change without notice. While we take the utmost care, we assume no liability for the completeness or accuracy of the product information. Images are for illustrative purposes only.

Shipping restrictions

We ship our products exclusively within Germany, unless otherwise stated. We reserve the right to restrict shipping due to legal requirements or specific product characteristics. Separate terms and conditions apply to international shipping; these will be specified during the ordering process.

Your customer account

To use certain features of our website, you may need to create a customer account. You are obligated to keep your login details confidential and to inform us immediately of any unauthorized access. You are solely responsible for all activities that occur through your account.

Exchange and return policy (online shop)

You have the right to return or exchange ordered goods within 14 days of receipt without giving any reason. The products must be undamaged and in their original packaging, especially for food items for hygiene reasons. For further information on returns and refunds, please see our Return and Refund Policy.