Shipping

Deleato Shipping Policy

At Delecato, we place great importance on delivering your order quickly and securely. We ship exclusively within Germany using reliable shipping providers. Your order is typically processed and shipped within 1 to 3 business days of receiving payment. After shipment, you will receive a shipping confirmation with a tracking number so you can track your delivery at any time.

At Delecato, your orders are reliably shipped via our partner DPD. DPD guarantees fast and secure delivery directly to your home or to an address of your choice. You can track your shipment online at any time using the tracking number we provide. Our customer service team is happy to assist you with any questions or delivery requests.

We offer various secure payment methods, including payment via Stripe. Stripe enables fast and encrypted processing of your credit card payments and other payment options. Your payment data is processed directly by Stripe and not stored on our servers, guaranteeing the highest level of data protection and security.

Our friendly customer support team is available to assist you with any questions or problems regarding your order. You can reach us by email at info@delecato.de or by phone during our business hours. We strive to resolve your concerns quickly and easily.

The quality of our products is our top priority. We source our dates, nuts, and dried fruits from select suppliers and carefully inspect each batch. This allows us to guarantee you consistently fresh and high-quality products.